ctAgencySuite™

Why did I get this email?

You received an email that came through ctAgencySuite™. This page says what it is and how to check that it is real.

What ctAgencySuite™ is

ctAgencySuite™ is software that agencies serving people with disabilities use to run their work. When someone at one of those agencies schedules a meeting with you, sends you a document to sign, or sends you a message, the email comes through ctAgencySuite™. It is written and sent by a real person at that agency.

Who really sent it

The sender's name shows the person and their agency, in the form "a person at an agency via ctAgencySuite." The top of the email names the same person and agency again with a phone number to call. When you reply, your reply goes to that person, not to us.

How to check

  1. Call the number at the top of the email, or the agency's main number, and ask.
  2. Reply to the email. Replies go to the person who sent it.
  3. Before you click a button, read the link address printed under it. Our links go only to the places listed below.

What we never ask for

The addresses our emails come from

notification@cozzitech.com
Meeting requests and calendar invitations, ctSignature™ signing requests, and other notices from the agency.
directory@cozzitech.com
Resource Directory messages and secure messages from an agency.

A calendar invitation may also arrive separately from the sender's own Google Calendar or Outlook.

ctas.cozzitech.com
Picking meeting times, booking a time, reading a secure message.
ctsign.io
Reviewing and signing a document (ctSignature™).
ctas.mytinylink.io
A short booking link an agency chose to share.

For IT departments

Our mail is sent from the two addresses above and passes SPF, DKIM and DMARC for cozzitech.com. To let it through, add those addresses to your safe senders and, if you filter links, allow the domains listed above.

To report an email you believe is pretending to be us, forward it to notification@cozzitech.com.

ctAgencySuite™ · CozziTech LLC
Frequently asked

Questions people ask about our email

Is this email really from CozziTech?

Email through ctAgencySuite™ comes from notification@cozzitech.com or directory@cozzitech.com, and it is written and sent by a real person at the agency you are working with. The sender's name shows that person and their agency, and the top of the email names them again with a phone number you can call to confirm.

What addresses does ctAgencySuite™ email come from?

notification@cozzitech.com sends meeting requests and calendar invitations, ctSignature™ signing requests, and other notices from the agency. directory@cozzitech.com sends Resource Directory messages and secure messages from an agency. A calendar invitation may also arrive separately from the sender's own Google Calendar or Outlook.

Where do the links in the email go?

Only to three places: ctas.cozzitech.com for picking meeting times, booking a time, or reading a secure message; ctsign.io for reviewing and signing a document with ctSignature™; and ctas.mytinylink.io for a short booking link an agency chose to share. Before you click a button, read the link address printed under it.

Would CozziTech ever ask for a password or a payment by email?

No. An email through ctAgencySuite™ never asks for a password, a payment, a gift card, bank details, a Social Security number, or to install anything. If an email that looks like ours asks for any of those, it is not from us.

How do I report an email that is pretending to be from CozziTech?

What does my IT department need to do to let this email through?

Our mail is sent from notification@cozzitech.com and directory@cozzitech.com and passes SPF, DKIM and DMARC for cozzitech.com. Add those addresses to your safe senders and, if you filter links, allow ctas.cozzitech.com, ctsign.io and ctas.mytinylink.io.