Service
AI & Automation, where it actually helps.
There's a lot of AI hype right now. We're interested in the boring parts — the workflows where a well-placed model genuinely saves your team three hours a day. Not the demo-ware. The actual production stuff.
Where AI pays for itself
Boring use cases. Real savings.
- Document summarization. Long ISPs, monitoring notes, incident reports — your team reads dozens a day. An accurate summary plus key flags saves real time.
- Classification & triage. Inbound forms, emails, intake submissions — automated routing with a clear confidence threshold beats a manual queue every time.
- Drafting starting points. Letters, narratives, recurring documentation — AI gets you 70% of the way to a draft so your team can spend time on the part only they can write.
- Quality & compliance flagging. Surface documents that look incomplete, contradict prior records, or miss required fields — before they go out.
How we think about AI projects
- Measurable outcome — define the time saved or accuracy gained up front
- Human-in-the-loop where stakes are high
- Privacy & data-handling reviewed for every model used
- Cost-aware — we don't over-architect
- Built to fall back gracefully when the model is uncertain
Our own AI work
We use AI in our own products.
Ready to see it in action?
Book a 30-minute walkthrough and we'll tailor it to how your team works.