Software for Support Coordination Agencies.
Plans, monitoring visits, MH and SCS checklists, SCPA tracking, billing, and EVV — the whole rhythm of a busy SC agency in one place.
SC agencies live across half a dozen systems they shouldn't have to.
A typical Support Coordination agency runs on a state portal, a spreadsheet for SCPA tracking, an email folder for MT uploads, a separate billing system, and a paper logbook for monitoring visits. Things fall through the cracks because they have to.
CozziTech consolidates the workflow. Consumer records, MT visits, MH/SCS checklists, SCPA tracking, billing, and EVV — all on one platform, with role-based access so the right team sees the right thing.
- Consumer records with DDD ID, plan dates, Medicaid end date, history
- Monthly MT visit tracking with upload-vs-visit color coding
- Annual MH Checklist (by SC) and SCS Checklist (by Supervisor)
- SCPA tracking — scoped to billing only
- Internal EVV with maps, path, signatures
- Fine-grained roles for SC, supervisor, QA, billing, and admin
Two products, one ecosystem.
PNB
The workhorse of SC. In production today across multiple states, including NJ DDD agencies. Stable, focused, fast to learn.
Tour PNB → Coming 2026ctAgency Suite™
Next-generation platform with dashboards, document management, integrated billing, federal EVV compliance, and HHAeXchange aggregator support.
Preview the Suite →The workflows SC teams search for.
DDD support coordination software
NJ-deep, multi-state ready.
SCPA prior authorization
Shared queue, statuses, dashboards.
SC case management
The day-to-day workflow.
AI for support coordination
Smart summarization & flagging.
Multi-state agency software
Single platform across states.
State survey readiness
Audit-ready every day.
Ready to see it in action?
Book a 30-minute walkthrough and we'll tailor it to how your team works.